| POTENTIAL QUESTIONS FROM AN ISP CLIENT CANDIDATE |
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| Q:
Is Your modem line a local call from your home?
A: “yes” or you’ll be strapped with needless long-distance charges. Q: For your monthly fee, do you get unlimited usage? A: Depends on services Package. Standard 200 hours per month = 8 hours a day avg. We do have business packages that are unlimited.
Q: Is there a set-up or activation fee? Q: What type of connection do you have to the Internet? A: Multiple T-1 's though Savvis, Ameritech, and Cable & Wireless Q: Do they provide software to make the SLIP/PPP connection? A: YES (PPP) - The mode of transport used to connect a computer to the Internet via a dial-up adapter (a/k/a a modem). Serial Line Internet Protocol (SLIP) - A protocol used to connect your computer to the Internet using serial connection. Q: Is free Web space provided? A: No we are a professional hosting service, Our hosting resources are focused, to provide superior service and support to our corporate clients. We do have several Premier hosting packages, that far excide those of most Hosting firms. Q: Is Your service agreement month to month? Quarterly? Annually? A: All terms are available and discounts may apply to loner terms, Month to Month terms must be paid with Credit Card Q: How extensive is your customer service? A: Customer service with Nuspire is more personalized, attentive, and responsive then the majority of other ISP's. Q: What is the user-to-modem ratio? A: 7 - 1 MAX (AOL = 20 -1) (most others around 15 -1) The fewer users per modem, the better, which is why it is sometimes better to go with the little guy.
A: Usage agreements are a How dedicated is its bandwidth? Will you be sharing your line with others? A: |